We offer another option for receiving service through our partnering Independent Service Providers (ISPs).

‡Among leading smart phone manufacturers (in-warranty authorized locations only); based on population within 30 min. drive of walk-in service center or home van service center ($30 home van service fee).

Mail-in service
Subsequent repairs are available at full out-of-warranty price of $549 for Fold6 and $319 for Flip6. 7) Promotional price shown for first repair of the interior folding screen. Subsequent repairs are available at full out-of-warranty price of $539 for Fold5 and $319 for Flip5.

Search for a local Samsung support center and drop by or call for an appointment. Service is not available for this product based on your current location. Please review the below questions, answering No or Yes will be applied for all. The health and safety of our employees, service providers and consumers is our first priority.
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Participation in this program does not excuse you from contracts with your carrier or retailer (or any related payments or fees) for the device that was traded in. Β When trading in a Galaxy device to purchase a Galaxy S21 device. It is not available for mobile devices. Your product will be repaired using Samsung genuine parts.

For a limited time only, on Samsung.com/Shop Samsung App, pre-order or purchase a new qualifying Galaxy device ("Qualifying Purchase"), send in your qualifying trade-in device to Samsung through the Samsung Trade-In Program, and if Samsung determines your trade-in device meets all eligibility requirements, you will receive a trade-in credit specific to your qualifying trade-in device to apply toward your Qualifying Purchase. Both in-warranty and out-of-warranty service-from replacing a cracked screen to repairing a faulty charging port-are included, and all requires are handled by certified technicians using genuine Samsung parts.